---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.6
alternate:
  - https://browser.yandex.com/help/en/support/crash-reports.md
  - https://browser.yandex.com/help/kk/support/crash-reports.md
  - https://browser.yandex.com/help/tr/support/crash-reports.md
  - https://browser.yandex.com/help/uz/support/crash-reports.md
---
> **Documentation Index:** Fetch the complete configuration index at https://browser.yandex.com/help/en/llms.txt




# Errors and crashes


## “Unable to display the page” {#fail-to-show-page}

This message is displayed if your operating system forcibly terminated a process in a [Yandex Browser](https://browser.yandex.com/) tab (for example, because of insufficient memory). This message may also appear if you terminated a frozen process using the [Yandex Browser task manager](https://browser.yandex.com/help/en/navigation/about.md), the system task manager, or the command line interface.

Try refreshing the page. If this doesn’t help, close any inactive tabs and unused programs in order to free up memory so the tab can continue working.


## Malware that causes a crash {#malware}

You can type `browser://conflicts` in the [SmartBox](*smart-link) to view existing conflicts and find out if there are other ways to remove the malware (only available in Windows).



<a href="ru/support/support">
<span class="button">Contact support</span>
</a>


<!-- source: en/_includes/black-button-styles.md -->



<!-- endsource: en/_includes/black-button-styles.md -->

[*smart-link]: You can enter search queries in the address bar and Yandex Browser will understand what you need.