Jurnallarni qo‘llab-quvvatlash xizmatiga yuborish

Yandex Brauzer ishidagi muammolar bilan samarali kurashish uchun, Yandex yordam xizmati kompyuteringizdan jurnallarni yuborishingizni so‘raydi. Jurnallar bizga muammo sababini topishga va uni tezroq tuzatishga yordam beradi.

Jurnallarni yozib olish uchun sizga maxsus bilimlar kerak emas. Bu oddiy va minimal vaqtni talab qiladi.

Bizning maktubimizga javoban sizga quyidagi loglarni qo‘llab-quvvatlash xizmatiga yuborishingizni so‘raymiz:

  • net-export.json;
  • hot_trace.json;
  • cold_trace.json.

Loglar qanday yechiladi

net-export.json

  1. Manzil satriga browser://net-export yozuvini tering
  2. Start Logging to Disk tugmasini bosing.
  3. Ochilgan faylni tanlash dialog oynasida Saqlash tugmasiga bosing.
  4. Qo‘shni oynada saytga kirish muammosini (yoki uning qotib qolishini) ishga tushiring.
  5. browser://net-export ilovasiga qayting va Stop Logging tugmasiga bosing.
  6. Saqlangan fayl va muammo tavsifini qo‘llab-quvvatlash xizmatidan kelgan jurnallar savoliga berilgan javobda yuboring.

hot_trace.json

  1. Manzil satriga browser://tracing yozuvini kiriting
  2. Record tugmasini bosing.
  3. Ochilgan oynada Javascript and rendering parametrini yoqing.
  4. Edit categories katagining o‘ng tomonidagi belgini bosing.
  5. Disabled by Default Categories ustunida memory-infra xususiyatini tanlang.
  6. Oynaning pastki qismida aks etgan Record tugmasini bosing.
  7. Muammo yuz bergan varaqqa qayting va uni daqiqa davomida faol qoldiring.
  8. browser:tracing ilovasiga qayting, «Buffer usage:100%» yozuvi paydo bo‘lguniga qadar kuting.
  9. Stop tugmasini bosing.
  10. Manzil satri tagidagi Save tugmasini bosing va faylni hot_trace.json nomi bilan saqlang. Fayl Yuklanmalarda saqlanadi. Kirish uchun tugmasini bosing.
  11. Saqlangan faylni qo‘llab-quvvatlash xizmatidan kelgan jurnallar savoliga berilgan javobda yuboring.

cold_trace.json

  1. Brauzerni buyruq satridagi kerakli kalitlar bilan ishga tushiring:

    C:\Users\YOUR_USERNAME\AppData\Local\Yandex\YandexBrowser\Application\browser.exe --trace-startup --trace-startup-duration=30 --trace-startup-file=C:\Users\YOUR_USERNAME\Desktop\cold_trace.json

    YOUR_USERNAME o‘rniga hisob qaydnomangiz nomini kiriting.

    cd && /Applications/Yandex.app/Contents/MacOS/Yandex --trace-startup --trace-startup-duration=30 --trace-startup-file=$PWD/cold_trace.json

  2. Muammoni keltirib chiqargan harakatni takrorlang, yoki sekin yuklanayotgan ilovani oching.

  3. Bir daqiqadan so‘ng Brauzerni yoping. Windows ishchi stolida cold_trace.json fayli paydo bo‘ladi.

  4. Saqlangan faylni qo‘llab-quvvatlash xizmatidan kelgan jurnallar savoliga berilgan javobda yuboring.